Addictive Desert Designs products may be returned only with a valid Return Authorization Number and if upon arrival they are damaged. During shipping, scrapes and scratches may occur.
All claims must be made within 24 hours of the product(s) being received to be considered. Damage claims can be initiated by email or phone (480-671-0820).
When returning a product Addictive Desert Designs will arrange a pick up date. The product(s) must be packaged in the same manner as received.
Customers may choose to bring product(s) to our warehouse and MUST call 24 hours prior to arrange drop off time.
Addictive Desert Designs is dedicated to customer satisfaction. If your purchase does not fulfill your needs for any reason, you can return your item for an exchange or refund.
Shipping is non-refundable*
A (25%) Restocking Fee applies (provided item(s) is repacked properly & items are in as new condition)
Returns are accepted only on items with a minimum purchase price of $(25.00).
*Items purchased originally with Free Shipping will have standard ground shipping fees deducted from the refund
Shipping to and from Addictive Desert Designs is at the customer's expense and varies according to weight, size, shipping type and location, this is inclusive of Returns.
We will contact you within 24hrs to provide Shipping Cost.
Thank you and have a Great Day!